TeamSupport
Introduction
TeamSupport, a Dallas-based customer support software company providing ticketing and live chat solutions, brought AdToro on in January 2024 to build out their SEO presence, run paid ad campaigns, and keep a close eye on overall site health. With a three-person internal marketing team, they needed a partner who could operate as a true extension of their staff without requiring heavy management overhead.
- Year
- 2024
- Industry
- SaaS
- Scope of work
- Digital Advertising / Web design / SEO
- Timeline
- 24 Months
Challenges
A small internal team means there's no room for a vendor that needs hand-holding or drops the ball on communication. needed an agency could own keyword strategy, produce consistent content, run Google and LinkedIn PPC campaigns, surface technical issues before they became bigger problems, all while staying in tight sync with lean operation. AdToro built and manages a full-funnel digital program for TeamSupport covering PPC campaign strategy and execution across Google and LinkedIn, organic and paid keyword research and tracking, a technical and content SEO audit, weekly blog writing, ongoing site traffic monitoring, conversion tracking, and marketing operations support as needed.
Website